Refund Policy

Refund Policy

Last updated: May 3rd, 2024

At PenDreams, we strive to provide a great experience for our users. This refund policy outlines the conditions and process for refunds. If you have any questions or concerns, please contact us at [email protected].

1. Subscription Services

PenDreams offers subscription services for access to various features. We do not offer refunds on subscription services. If you cancel your subscription, you will retain access to all features until the end of the current billing period.

2. Credits

PenDreams also offers credits as a one-time purchase for specific features or services. You may request a refund for unused credits within 14 days of purchase.

3. Refund Process

To request a refund for unused credits, please contact us at [email protected]. Include your account information and the reason for your refund request.

4. Refund Timeline

Once a refund is approved, it may take up to 30 business days to process. Refunds will be issued through the original payment method.

5. Contact Information

If you have any questions or need assistance with a refund, please contact us at [email protected].


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